Want your support team to have access to Jira issues directly from your inbox?
Empower your agents to view, update and create Jira tickets & issues directly from Helpwise. Integrate Jira to get more context around customers' issues and provide better customer service.
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Categories
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Developed by
Helpwise
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More Info
Helpwise x Jira
Description
By integrating your Jira account with Helpwise, you can track ticket updates directly on your Helpwise account. You can also create and update issues in Jira associated with the contact.
Things you can do using the Helpwise-Jira integration:
- Get ticket information, create and update tickets/ issues directly from Helpwise.
- Get and create comments on an issue directly from Helpwise.
Help agents work faster
Helpwise has a 2-way sync integration with Jira. This means, your team won't have to update the information on both apps, every time. No need for app switching.
Quick and easy setup
Integrating Jira with Helpwise takes less than 30 seconds. Just click on Connect Jira, follow the on-screen instructions and set up the integration without too much hassle.
One-click access to Jira issues and tickets
Get access to all your Jira issues and tickets directly from Helpwise with just a click.
Trusted by over 5000+ users
Abraham C
Social Media Manager
Helpwise helps me manage my customer service tasks efficiently because I can monitor so many channels in just one dashboard. No need to open each channel's website to interact with customers.
Angie N
Web Designer
The support offered by Helpwise has been incredible. There has never been a time that they haven't attended to a question quickly and had it sorted out asap. I can see this is a tool that I will be using every day as a vital part of my business tech stack.
Have Questions?
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