Empower your agents to make and recieve calls using a JustCall number inside Helpwise. Integrate JustCall to get calling and sms channels inside your helpdesk, and provide a better customer service.
By integrating your JustCall account with Helpwise, you can track your calls and SMS made from JustCall directly on your Helpwise account. Also, you can make calls and send SMS directly from Helpwise.
Things you can do using the Helpwise-JustCall integration:
Use features like automation rules and SLAs to automate mundane tasks. You can also use reports to get insights into how your team is performing and take actions accordingly.
Integrating JustCall with Helpwise takes less then 30 seconds. Just click on Connect JustCall, and follow the on-screen instructions and setup the integration without too much hassle.
Reduce app switching time and easily initiate or receive calls using the JustCall dialer inside Helpwise.
Social Media Manager
Helpwise helps me manage my customer service tasks efficiently because I can monitor so many channels in just one dashboard. No need to open each channel's website to interact with customers.
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The support offered by Helpwise has been incredible. There has never been a time that they haven't attended to a question quickly and had it sorted out asap. I can see this is a tool that I will be using every day as a vital part of my business tech stack.
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